SHIPPING POLICY
Explore our straightforward policy for shipping, ensuring a seamless experience for our valued customers.
Shipping Policy Overview
At nkastanidi.com, we are committed to providing fast, secure, and reliable shipping for every order.
This Delivery / Shipping Policy outlines our shipping practices, delivery times, costs, and more.
Shipping Methods and Carriers
We offer shipping through trusted national and international carriers. All orders are shipped with a
registered tracking number.
Shipping Time
– Orders are processed within 1 business day after payment confirmation.
– Estimated delivery time:
– Domestic (Greece): 1-3 business days
– Europe: 3-7 business days
– International: 7-15 business days not store your card details on our servers.
Please note that delivery times may vary due to external factors such as customs clearance,
holidays, and weather conditions.
Shipping Costs
– We offer FREE standard shipping on all orders.
– Express shipping options may be available at an additional cost. Please contact us for availability.
Order Tracking
Once your order is shipped, you will receive an email confirmation with a tracking number and a link
to track your package.
Customs and Import Duties
For international orders, customs duties or taxes may apply depending on your country’s
regulations. These charges are the responsibility of the customer.
Delivery Issues
If your package is lost, delayed, or damaged during shipping, please contact us immediately at
info@nkastanidi.com. We will work with the carrier to resolve the issue.
Address Accuracy
Please ensure that your shipping address is complete and accurate. We are not responsible for
packages returned due to incorrect or incomplete addresses.
Please contact us immediately at info@nkastanidi.com or through our Contact Form for assistance.
Contact Information
For any questions regarding shipping, please contact us at:
– Email: info@nkastanidi.com
– Contact Form: https://nkastanidi.com/contact/
– Business Hours: Monday – Saturday, 10:00 – 21:00 (EET)
This Shipping Policy is subject to change without prior notice. Please review this page periodically
for any updates.
Refunds & Returns Support
Contact Our Support Team
If you have any questions or concerns regarding refunds or returns, please don’t hesitate to reach out to our dedicated support team. We’re here to help!
Need Assistance with Your Return?
If you need further assistance or wish to initiate a return or refund request, our team is ready to help. Click the button below to get started and ensure a smooth process.
