PAYMENT POLICY
Explore our straightforward policy for payments, ensuring a seamless experience for our valued customers.
PAYMENTs Policy Overview
At nkastanidi.com, we strive to provide a secure, smooth, and convenient payment experience for all our customers. Please review the following payment policy, which outlines the accepted payment methods, processing times, and important security measures.
Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards: Visa, Mastercard, American Express, and Discover
- PayPal: Secure checkout via your PayPal account or supported cards
- Apple Pay / Google Pay (if applicable)
- Bank Transfer (upon request; contact us before placing an order)
All payments are processed securely through our third-party payment gateway providers. We do not store your card details on our servers.
Payment Security
Our website uses SSL (Secure Socket Layer) encryption to protect your payment and personal information. Transactions are encrypted and processed by certified PCI DSS-compliant providers.
Payment Processing
- Payment is required in full at the time of
- Orders will be processed and shipped only after payment
- You will receive a confirmation email once your payment has been successfully
Invoicing and Receipts
After your order is completed:
- An order confirmation and digital receipt will be sent to your
- If you require a formal invoice for business or tax purposes, please contact us with your order
Failed Transactions / Payment Issues In case of:
- Failed payment attempts
- Duplicate charges
- Incorrect billing information
Please contact us immediately at info@nkastanidi.com or through our Contact Form for assistance.
Currency
All prices listed on our website are in EUR – Euros. Customers are responsible for any applicable foreign exchange fees charged by their payment provider.
Fraud Prevention
We reserve the right to:
- Request additional verification for suspicious
- Cancel orders that show signs of fraudulent
Contact Information
If you have any questions regarding payments, please contact us at:
- Email: info@nkastanidi.com
- Contact Form: https://nkastanidi.com/contact/
- Business Hours: Monday – Saturday, 10:00 – 21:00 (EET)
This Payment Policy is subject to change without prior notice. Please review this page periodically for any updates.
Refunds & Returns Support
Contact Our Support Team
If you have any questions or concerns regarding refunds or returns, please don’t hesitate to reach out to our dedicated support team. We’re here to help!
Need Assistance with Your Return?
If you need further assistance or wish to initiate a return or refund request, our team is ready to help. Click the button below to get started and ensure a smooth process.
