PAYMENT POLICY

Explore our straightforward policy for payments, ensuring a seamless experience for our valued customers.

PAYMENTs Policy Overview

At nkastanidi.com, we strive to provide a secure, smooth, and convenient payment experience for all our customers. Please review the following payment policy, which outlines the accepted payment methods, processing times, and important security measures.

 

 

Accepted Payment Methods

 

We accept the following payment methods:

 

  • Credit/Debit Cards: Visa, Mastercard, American Express, and Discover

 

  • PayPal: Secure checkout via your PayPal account or supported cards

 

  • Apple Pay / Google Pay (if applicable)

 

  • Bank Transfer (upon request; contact us before placing an order)

 

 

 

All payments are processed securely through our third-party payment gateway providers. We do not store your card details on our servers.

 

 

 

Payment Security

 

Our website uses SSL (Secure Socket Layer) encryption to protect your payment and personal information. Transactions are encrypted and processed by certified PCI DSS-compliant providers.

 

 

Payment Processing

 

  • Payment is required in full at the time of

 

  • Orders will be processed and shipped only after payment

 

  • You will receive a confirmation email once your payment has been successfully

 

Invoicing and Receipts

 

After your order is completed:

 

  • An order confirmation and digital receipt will be sent to your

 

  • If you require a formal invoice for business or tax purposes, please contact us with your order

 

 

Failed Transactions / Payment Issues In case of:

  • Failed payment attempts

 

  • Duplicate charges

 

  • Incorrect billing information

 

 

 

Please contact us immediately at info@nkastanidi.com or through our Contact Form for assistance.

Currency

 

All prices listed on our website are in EUR – Euros. Customers are responsible for any applicable foreign exchange fees charged by their payment provider.

 

 

Fraud Prevention

 

We reserve the right to:

 

  • Request additional verification for suspicious

 

  • Cancel orders that show signs of fraudulent

 

 

 

Contact Information

 

If you have any questions regarding payments, please contact us at:

 

 

  • Contact Form: https://nkastanidi.com/contact/

 

  • Business Hours: Monday – Saturday, 10:00 – 21:00 (EET)

 

 

 

This Payment Policy is subject to change without prior notice. Please review this page periodically for any updates.

Refunds & Returns Support

Contact Our Support Team

If you have any questions or concerns regarding refunds or returns, please don’t hesitate to reach out to our dedicated support team. We’re here to help!

Address

Ippodamou 31, Rhodes,85100, Greece

Need Assistance with Your Return?

If you need further assistance or wish to initiate a return or refund request, our team is ready to help. Click the button below to get started and ensure a smooth process.

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